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General terms & conditions
Overall
By placing an order you are indicating that you agree to our Terms and Conditions.MascaronHolland reserves the right to change its Terms interim.
Cancellation of your order
Any order can, without payment of a penalty and without giving any reasons, if not shipped within 24 hours after you order, be canceled. Please submit a ticket to your account. Your order cancellation will be confirmed by e-mail. Once your cancellation request is confirmed by us, you may consider as received.
If you canceled your order has already met MascaronHolland repay the amount paid within fourteen (14) days. If the order is later canceled to € 2.50 administration charge.
Delivery
Delivery takes place while supplies last. MascaronHolland strives to orders within 8 days after receipt of the payment to send. This is because all products are handmade and some production is slow. MascaronHolland end is not required. We ship via TNT Post.
The delivery deadline is 30 days after placing the order, excluding orders where the customer has indicated later to receive. If you can not show an order within 30 days to provide the customer timely informed about and have the right to cancel his order without charge.
Prices
By the items listed prices are in euros, including VAT. Shipping (unless stated otherwise) are not included in the listed price. Before the conclusion of the contract, the total price including shipping via our website reported.
Typographical
The effect of starch, type and / or programming errors on the site or program or other publicity mailings, e-mailings and the Internet can MascaronHolland no liability.
Shipping
For packing and shipping is a contribution counted. All prices are subject to the site of printing and printing errors. The impact of printing and typographical No liability accepted. All deliveries in the Netherlands and abroad are sent via TNT Post Track & Trace incl. Prices vary by country.
Returns and exchange of items
When you buy a product you have the option of the product within 7 days to return to MascaronHolland. Only unopened and undamaged packages are accepted. MascaronHolland will within 14 days after receipt of the return the purchase price paid, this excludes shipping costs incurred. MascaronHolland can not for the costs of returning liable.
Complaints
It is possible that you are not satisfied with a product that you purchased MascaronHolland.Please get back to us via the ticket system in your account or e-mail: info@MascaronHolland.nl The postage for the return of an item with a complaint will initially be borne by the customer.These costs will be credited if the complaint is upheld.
MascaronHolland guarantee
MascaronHolland ensures that all items supplied by it is a warranty of 12 months. The invoice date constitutes the date of the guarantee. If the above mentioned warranty applies and the article are defective, we are obliged, within a reasonable time after the defect has been reported in the article and copy invoice sent the article to repair or replace. The warranty expires if the buyer damages caused by improper handling of the article, which is at the discretion of MascaronHolland.
This warranty does not apply if:
Liability and compensation
Notwithstanding the content of article "Grantie" above, his liability to pay damages and liabilities of MascaronHolland limited by the provisions of this article. This Article shall apply to the customer on tort claims based on MascaronHolland. MascaronHolland is not liable for the damage you by your customers or yourself to make our products.
Data
If you place an order with MascaronHolland, your data will be included in the customer file MascaronHolland. MascaronHolland adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy. MascaronHolland respects the privacy of the users of the web site and ensures confidentiality of your personal information. MascaronHolland uses a mailing list, each mailing contains instructions to remove yourself from this list. When you place an order with MascaronHolland you are automatically subscribed to this mailing list.
Applicable law and jurisdiction
All rights, obligations, offers, orders and agreements to which these Conditions apply, including these conditions, only Dutch law.
Questions, comments and complaints
If after reading these Terms complaints, questions or concerns about these terms, please writing, telephone or e-mail us
By placing an order you are indicating that you agree to our Terms and Conditions.MascaronHolland reserves the right to change its Terms interim.
Cancellation of your order
Any order can, without payment of a penalty and without giving any reasons, if not shipped within 24 hours after you order, be canceled. Please submit a ticket to your account. Your order cancellation will be confirmed by e-mail. Once your cancellation request is confirmed by us, you may consider as received.
If you canceled your order has already met MascaronHolland repay the amount paid within fourteen (14) days. If the order is later canceled to € 2.50 administration charge.
Delivery
Delivery takes place while supplies last. MascaronHolland strives to orders within 8 days after receipt of the payment to send. This is because all products are handmade and some production is slow. MascaronHolland end is not required. We ship via TNT Post.
The delivery deadline is 30 days after placing the order, excluding orders where the customer has indicated later to receive. If you can not show an order within 30 days to provide the customer timely informed about and have the right to cancel his order without charge.
Prices
By the items listed prices are in euros, including VAT. Shipping (unless stated otherwise) are not included in the listed price. Before the conclusion of the contract, the total price including shipping via our website reported.
Typographical
The effect of starch, type and / or programming errors on the site or program or other publicity mailings, e-mailings and the Internet can MascaronHolland no liability.
Shipping
For packing and shipping is a contribution counted. All prices are subject to the site of printing and printing errors. The impact of printing and typographical No liability accepted. All deliveries in the Netherlands and abroad are sent via TNT Post Track & Trace incl. Prices vary by country.
Returns and exchange of items
When you buy a product you have the option of the product within 7 days to return to MascaronHolland. Only unopened and undamaged packages are accepted. MascaronHolland will within 14 days after receipt of the return the purchase price paid, this excludes shipping costs incurred. MascaronHolland can not for the costs of returning liable.
Complaints
It is possible that you are not satisfied with a product that you purchased MascaronHolland.Please get back to us via the ticket system in your account or e-mail: info@MascaronHolland.nl The postage for the return of an item with a complaint will initially be borne by the customer.These costs will be credited if the complaint is upheld.
MascaronHolland guarantee
MascaronHolland ensures that all items supplied by it is a warranty of 12 months. The invoice date constitutes the date of the guarantee. If the above mentioned warranty applies and the article are defective, we are obliged, within a reasonable time after the defect has been reported in the article and copy invoice sent the article to repair or replace. The warranty expires if the buyer damages caused by improper handling of the article, which is at the discretion of MascaronHolland.
This warranty does not apply if:
- the article or device to return to insufficient protection during transportation
- any changes to the article or device made
- there are defects caused by incorrect or improper use, such as the disregard of its use
- The flaw is caused by intent or gross negligence
- there is a disaster coming from outside, such as lightning, power outages, natural disasters etc.
- MascaronHolland not (in time) the opportunity to review the complaint and the possible repair of the defect.
Liability and compensation
Notwithstanding the content of article "Grantie" above, his liability to pay damages and liabilities of MascaronHolland limited by the provisions of this article. This Article shall apply to the customer on tort claims based on MascaronHolland. MascaronHolland is not liable for the damage you by your customers or yourself to make our products.
Data
If you place an order with MascaronHolland, your data will be included in the customer file MascaronHolland. MascaronHolland adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy. MascaronHolland respects the privacy of the users of the web site and ensures confidentiality of your personal information. MascaronHolland uses a mailing list, each mailing contains instructions to remove yourself from this list. When you place an order with MascaronHolland you are automatically subscribed to this mailing list.
Applicable law and jurisdiction
All rights, obligations, offers, orders and agreements to which these Conditions apply, including these conditions, only Dutch law.
Questions, comments and complaints
If after reading these Terms complaints, questions or concerns about these terms, please writing, telephone or e-mail us
